001 Deadlatch l 355 Deadlock

Frequently asked questions

  • The tailpiece on the outside cylinder has been cut to short or is not connected to the hub.

  • The tailpiece on the outside cylinder has been cut to long as is protruding into and interfering with the lock mechanism.

  • If the lock has been re-keyed, the cam on the back of the inside cylinder (which operates the safety release) has not been reset correctly the safety release feature will not work.

  • Yes, but if the door is outward opening or metal frame you will need to order the version of the 001 to suit these applications.

  • The deadlocking of the 355 is a very manual process, as the internal and external locking operate independently.