Digital Locksets

Frequently asked questions

Digital Locksets

  • The alignment or installation of code pad is incorrect or the connecting bar has not been cut to the correct length.

  • The ‘C’ button has not been entered at the start of the code.

    • Not pushing the “C” button at the start of the code
    • Pushing multiple buttons at the same time (e.g. top 4 buttons of code pad)
    • Pushing multiple buttons while trying to operate the turn knob